Stafford, TX USA 77477
Main: +1 832.999.4652
We take pride in providing exceptional customer support and service at Wireless Seismic. We believe in making it as quick and easy as possible for our visitors to secure the information they require in their seismic acquisition decision-making process and for our customers to access the support resources they need.
At Wireless Seismic, we strive to provide our clients with a comprehensive support infrastructure, so that you can maximize the long-term benefits from your investments in our seismic recording systems. Our goal is to deliver high-quality and timely support services to our customers through direct personal assistance with one of our support experts.
Our customer support is available 24 hours a day to provide assistance throughout the seismic acquisition process. Our team consists of the most proficient, industry-related engineers versed in acquisition system set-up and deployment requirements, as well as continuous maintenance of the system, to ensure maximum productivity and quality of data. Our support experts have up-to-date knowledge of our customers to provide contoured support to their specific needs.
Wireless Seismic has developed a comprehensive training program to ensure that customers are properly trained in the effective use of our acquisition systems so that they can take full advantage of our state-of-the-art technology. Personalized training is available in the field, as well as in a classroom setting, depending on the customer’s preference, to educate crew personnel on the features and capabilities of our systems. User-friendly materials are provided to support your knowledge. Additionally, our training team will carefully customize your training requirements to your needs, experience level, and use of the technology.
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Wireless Seismic’s software maintenance provides critical operational and financial benefits to your organization. Keeping your technology investment up-to-date with the latest firmware and software updates and simplifying your maintenance and support budgeting process with predictable annual program fees, are just two of the many advantages.