We believe in making it as quick and easy as possible for our customers to access the support resources they need by maintaining outstanding levels of support and customer satisfaction. We achieve this goal via online help resources or through direct personal assistance from one of our support experts.
Wireless Seismic’s Software Maintenance Program provides critical operational and financial benefits to your organization. Keeping your technology investment up-to-date with the latest firmware and software updates and simplifying your maintenance and support budgeting process with predictable annual program fees, are just two of the many advantages.
Wireless Seismic offers a Customer Support capability that is available 24 hours a day, to provide assistance throughout the seismic acquisition process. Our team consists of the most proficient, industry-related engineers versed in acquisition system set-up and deployment requirements, as well as continuous maintenance of the system, to ensure maximum productivity and quality of data. Our support experts have up-to-date knowledge of our customers to provide contoured support to their specific needs.